Pursue World-Class Operating Model
The management believes that one of the
most critical contributing factors to the
company’s success has been its commitment
to pursue high-quality standards in all
aspects of its business, including deliverables,
to the customers, human resources management,
investor relations, planning finance, physical
and technological infrastructure, sales
and marketing.
Invest Heavily In Human Resources
The company believes that its continued
success will depend upon its ability to
recruit, train, deploy and retain highly
talented IT professionals. Even as the field
of software engineering has been attracting
the best and brightest Indian student, management
believes the company has become, for Indian
engineering graduates, one of the most sought
after employers.
Focus On Managed Software Solutions
The company believes that its continued
success will depend upon its ability to
recruit, train, deploy and retain highly
talented IT professionals. Even as the field
of software engineering has been attracting
the best and brightest Indian student, management
believes the company has become, for Indian
engineering graduates, one of the most sought
after employers. The company focuses its
recruiting efforts on the top 20% of the
student from the engineering departments
of Indian universities and uses a series
of tests and interviews to identify the
best applicants, In an effort to attract
most highly qualified candidates, the company
has spent significant resources in creating
a quality work environment.
Capitalize on a Well-Established Offshore
Development Model
The company provides a wide range of
software services and maintains a disciplined
focus on its business mix in an effort to
avoid service or client concentration. Beginning
in fiscal 1996, the company aggressively
sought to minimize its client concentration
and to accept as clients only those that
met strict guidelines for overall revenue
potential and profitability. In fiscal 2000
and 1999, the company’s largest client
accounted for 7.2% and 6.4%, respectively,
of revenues and its five largest clients
accounted for 30.2% and 28.4%, respectively,
of revenues, Similarly, the company has
endeavored to maintain a balance among its
service offerings despite certain trends
in the market place, in particular year
2000 remediation services. This balance
is key to ensuring that the technology skill
set of the company’s IT professional
remains diversified.
Maintain Disciplined Focus on Business and
Client Mix
As one of the offshore software development
model, the company has made significant
investment in its infrastructure and has
developed the advanced processes and expertise
necessary to manage and successfully execute
projects in multiple locations with seamless
integration. The company has high levels
of project management skills and rigid control
as evidenced by its commitment to achieve
Capability Maturity Model certification.
